Terms and Conditions
Terms and Conditions
Welcome to ZARZOUR SPORT EQUIPMENT TRADING L.L.C. ("Zarzour Sport," "we," "us," or "our"). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our online store.
1. Introduction ZARZOUR SPORT EQUIPMENT TRADING L.L.C. is an authorized distributor of high-quality sports footwear and equipment in the UAE. Our website operates exclusively within the UAE, providing products to customers who reside in the region.
2. Eligibility By placing an order through our website, you confirm that you are a resident of the UAE, and you are legally eligible to enter into a binding contract.
3. Products and Availability We offer a range of sports footwear and equipment that are available for purchase through our online platform. Product availability is subject to change without notice, and we may limit the quantity of products available for purchase.
4. Pricing All prices listed on our website are in AED (United Arab Emirates Dirham) and include applicable taxes. Shipping fees, if any, will be displayed at checkout.
5. Ordering Once an order is placed, you will receive an order confirmation via email. However, this does not guarantee the availability of the items. We reserve the right to cancel orders or reject purchases if a product is unavailable or if we are unable to process the payment.
6. Payment Payments for products purchased on our website must be made through the available payment methods at checkout. These may include credit cards, debit cards, or other payment solutions. Your order will be processed once payment is confirmed.
7. Shipping and Delivery We offer shipping within the UAE. Delivery times and charges will be provided during checkout. We will do our best to ensure timely delivery, but we are not responsible for delays caused by third-party couriers.
8. Returns and Refunds We accept returns within 7 days of receiving your order, provided the items are unused, in their original packaging, and in a resellable condition. To initiate a return, please contact our customer service team. Refunds will be processed to the original payment method once the return is confirmed.
9. Warranty Our products come with a warranty as specified by the manufacturer. Please refer to the product details for specific warranty information.
10. Customer Support For inquiries or issues regarding your order, you can reach us through the following contact details:
📍 Dubai, UAE
📞 +971 545863703
📧 info@zarzour-group.ae
11. Limitation of Liability We will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products purchased from us. Our total liability is limited to the amount paid for the products.
12. Privacy Policy We value your privacy. Your personal data will be handled in accordance with our Privacy Policy, which is available on our website.
13. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website will indicate your acceptance of the updated terms.
14. Governing Law These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the UAE.